Terms and Conditions

TERMS and CONDITIONS

Thank you for choosing Buck Brothers Bats.

Buck Brothers Bats (BBB) inspects every customized wood bat for accuracy and quality prior to shipping.  We care about our customers as well as quality and understand that it’s our reputation we are selling as much as the bat.

If a customer is displeased with their bat, we ask that within 3 days of receipt contact is made with us to discuss options which may include a prompt exchange for the same item or a full refund.  

Customers shall review each order for accuracy by verifying spelling, names, dates, and/or element of personalization incorporated, including color selection, prior to submission of final order.   Once an order has been submitted as “final”, cancellation is not offered as bats are entered into production as soon as order is received.

We absolutely will not use emblems, mascots, symbols, etc. that carry a copyright without express written permission from the owner of the patent/copyright. BBB is a family-based business and will implement discretion in rejecting orders that may contain language, personalization requests and content submitted viewed as inappropriate. We reserve the right to reject any order.

At this time, our bats are not certified for game or league use and are not endorsed by any specific baseball/softball league or entity. BBB wood bats and other products do not carry a warranty. If wood bat is used, returns are not allowed.

SHIPPING

Our bats typically ship within ten to fourteen business days within receipt of order. Lead times maybe shortened or extended due to production demands. Customers should note that we observe all major US Postal Service holidays.  If another method of shipping may be used in order to meet a requested ship date, the customer will be contacted prior to shipment with additional costs estimate.

We ship to only the continental USA.

If a product has been damaged during shipping, please preserve all packaging material(s) and email customerservice@buckbrothersbats.com

TAXES

All applicable state, local, federal and international taxes and fees apply and will be clearly displayed during checkout.

Buck Brothers Bats reserves the right to change or alter products, product descriptions and policies at anytime without prior notice.

                                                                  LBE Innovations LLC -DBA Buck Brothers Bats